H1N1 Clean-up Avoids Delayed Store Opening and Subsequent Lost Revenue

Friday, 13 November 2009

Innovative USM client, with over 200 specialty retail shops across the U.S, recently had an incident where more than a dozen staff members went home sick with flu-like symptoms over a four day period. With average stores at less than 6,000 square feet, this represented a substaintial number of their employees. As a result, the retailer called USM to request an H1N1 Clean-up of the store.

The cleanup consisted of disinfecting the entire store, back of house, front of house, employee break room, manager’s office and customer restrooms.

USM received the call from the retailer at 2pm on a Saturday and immediately notified the USM after hours service. A team was dispatched that afternoon to the store. The clean up process was completed by that evening, allowing the store to open at normal trading hours on Sunday morning.

Media Enquiries

Deb Yorkman
Director, Marketing and Communications
Ph (610) 313-2839
comms@usmservices.com

USM specializes in providing non-core, mission critical facilities maintenance and management services to large organizations with geographically dispersed properties in various industries such as retail, restaurants, banking, telecommunications and others with multi-location business operations.

Regardless of the type of service - whether it’s electrical, HVAC, Repair and Maintenance, Landscaping, Snow & Ice Management, or Janitorial and Floor Care - USM takes a unique, total supply chain management approach to delivering the outcomes that their clients desire.