Putting technology to work for you

As part of the USM solution, you are supported by an integrated, end-to-end facility maintenance management system, customized to meet your specific needs.

At each of your locations, you’ll have a user-friendly web interface that is simple enough for even the newest associate to use. With little or no training, your authorized site personnel can:

• Create and submit a work order
• Check the status of all open and completed work orders
• Ask additional questions or cancel requests
• Review scheduled preventive maintenance tasks

At the same time, your key program managers can access robust data and analytical tools for benchmarking and fact-based decision making. You can:

• Review the history of each location, searching by city, state, region and service
• Check the status of new program rollouts and special projects
• Review preventive and reactive maintenance costs at multiple levels
• Track Key Performance Indicators to enhance strategic decision making

In addition to online access, you can also contact our state-of-the-art call center, open around the clock, every day of the year.

Want to see how much an FM solution could reduce your spend?

Click here to estimate your savings.